What is management's primary role in a Scrum environment?

In a Scrum environment, management’s primary role is to provide necessary support and resources. This encompasses ensuring that Scrum Teams have everything they need to be successful in delivering value. Management is responsible for creating an environment that fosters collaboration, innovation, and productivity, which involves removing impediments that the Scrum Team might face.

This support can manifest in various ways, such as allocating budget, facilitating training, ensuring that the teams have access to tools and technologies, and allowing time for reflection and improvement. Management does not directly oversee the daily activities of the Development Team, as Scrum promotes self-management and autonomy, allowing teams to organize themselves and make decisions about how to best accomplish their work.

While monitoring team performance and formulating business strategies are important aspects of management, these responsibilities do not capture the essence of functioning within a Scrum framework, where the focus is on empowering teams and providing them with the resources needed to succeed in delivering value to the customer. Thus, the correct choice reflects the supportive and enabling role of management in this agile context.